Our guiding principles
In order to achieve our growth and success strategy, we depend on our employees and management. They possess a high degree of motivation, team spirit, willigness to perform, self-initiative and sense of responsibility. The Guiding Principals provide the basis for reaching our company goals. In these principles the CONTA-CLIP Team has defined the core beliefs which orient our daily activities.
Working together - four eyes are better than two
- I inform my colleagues comprehensively and in time about issues which they are involved in
- I keep my commitments
- I work together with others
- I address conflicts and resolve them cooperatively
- I tolerate and respect the opinions of others
- I align my actions with the mutual interests of the company and the company goals
Taking responsibility means to establish oneself
- I take responsibility for the decisions which I make, regardless of whether they were false or correct
- I take responsibility for my own performance
- I take responsibility for the workflow in my work area
- I feel responsible for compliance with the quality management system
- I observe the company regulations for worker safety
- I feel responsible for the social cooperation of my team
- I feel responsibility for order and cleanliness in my work environment
Innovation and change - only those who are moving can get things moving
- I keep up to date with innovations in my work area
- I train myself continually, in order to keep up with the newest developments in my area
- I constructively question habits and workflows
- I deal in a future-oriented and clear-sighted manner
Profitability is the fruit of our achievements
- I work in an entrepreneurial manner and focus on cost-benefit results
- I make use of the available work and production resources in an effective and goal-oriented manner
- I establish goal levels at work that I wish to reach
- I monitor the effectiveness and productivity of my own work performance
- I think about solutions instead of problems
Customer-orientation and service - CONTA-CLIP is a partner you can depend on
- I keep my commitments
- I keep my customers well informed
- I realize that my job is made secure when there is a high level of customer satisfaction
- I work for the customer's benefit and focus on the needs of my customers
- During my work, I focus on customer and market requirements
Focus on the process - we can see well only when we look at the whole picture
- I know and understand my work area, as well as the neighboring work areas
- I monitor the effectiveness and correctness of my own work process
- I am aware that my work contributes to achieving our overall company
- I think about opportunities for improvement also in areas outside of my own
Leadership - in order to reach high goals we must create the correct work environment
- I communicate frank and honest and inform my colleagues
- I assign responsibility to my colleagues and establish clear and assessable goals for them
- I lead with my exemplary behaviour
- I lead my colleagues in a socially competent and professional manner
- I challenge and encourage my colleagues and recognize their strengths and weaknesses